Area Agency On Aging Of Pasco-Pinellas, Inc.
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Recent News

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Program provides counseling for Medicare beneficiaries

9/14/2023

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By Suncoast News

​LAND O LAKES – The Area Agency on Aging Pasco-Pinellas is reminding residents that their Serving Health Insurance Needs of Elders program has specifically-trained counselors to help educate and empower Medicare beneficiaries, their families and caregivers to understand their health care options so they can make the best decisions for their individual needs during the Open Enrollment period. During open enrollment, beneficiaries can change their Medicare Prescription Drug or Medicare Advantage plan to effect things like cost, coverage, drug formularies, in-network providers, and pharmacies.

“Medicare can be a daunting subject for most people and the Open Enrollment Period only runs from Oct. 15, 2023, through Dec. 7, 2023, but you don’t have to go it alone. During this time, lean on our experts for advice and utilize a local, valuable resource by connecting with the SHINE program,” said Ann Marie Winter, executive director.

SHINE is a program of the Florida Department of Elder Affairs and is operated locally through The Area Agency on Aging Pasco-Pinellas. The SHINE mission is to provide free and unbiased information about Medicare and Medicaid for beneficiaries, their families, and caregivers. SHINE also educates beneficiaries to protect, detect, and report potential errors, fraud, and abuse with their Medicare coverage. SHINE strongly encourages beneficiaries to be on the lookout for their Annual Notice of Change, which they should receive from their plan no later than Sept. 30, 2023. Reviewing their benefits and evaluating their health care options each year is vitally important for beneficiaries. Acting quickly can assure a smooth transition into the 2024 benefit year.
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To receive help from SHINE, individuals may call to schedule appointments at designated SHINE counseling sites, attend enrollment events in their local communities, or arrange to speak with a trained SHINE counselor at 1-800-96-ELDER (1-800-963-5337). For a listing of SHINE counseling sites and enrollment events, visit www.floridashine.org.
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PUBLIC RECORDS
F.S. 119 and the Florida Constitution provide a right of access to the public records of AAAPP pursuant to F.S. 20.41. Certain records are exempt or confidential and exempt from disclosure.  Anyone can request public records from the Area Agency on Aging of Pasco Pinellas. The requester is responsible for any cost of providing the public records, which includes staff time, cost of copies and other costs that are associated with the request as set forth by law.  To make a request, please send an email to [email protected]

AAAPP’s services are available to all eligible individuals in Pasco and Pinellas counties and AAAPP complies with all legally mandated non-discrimination policies.  AAAPP strives to provide services through a lens of inclusivity by making sure underserved communities are aware of the services available and providing the requisite assistance in linking eligible individuals to available services.  The Board of Directors, Advisory Council and staff will be representative of the seniors, adults with disabilities and caregivers we serve. We welcome the unique perspectives of all persons in our quest to fulfill our mission.
MEDICAID
For more information about the Statewide Medicaid Managed Care Long-Term Care program, please visit the LTC website here. 

NOTICE OF PRIVACY PRACTICES
Click here to read our notice that describes how medical information about you may be used and disclosed and how you can get access to that information.
​
Click here to read our policy concerning electronic communication and how we use the information we collect.

AREA AGENCY ON AGING OF PASCO-PINELLAS
9549 KOGER BLVD. N.
GADSDEN BUILDING - SUITE 100
ST. PETERSBURG, FL 33702

HELPLINE

Contact Information

OFFICE HOURS

Toll Free: 1-800-963-5337
​Helpline: 727-217-8111
Helpline Contact Form

Admin Offices: ​​727-570-9696
[email protected]
(Please do not share confidential information by email.)
​Monday – Friday
8:30am – 5pm
Closed on Federal Holidays
  • Home
  • Donate
  • About Us
    • Mission, Vision, And Strategic Plan >
      • Senior Housing Roundtables
    • Accountability, Data, And Impact
    • Our Team
    • Board and Advisory
    • 2026 - Board Meetings
    • 2026 - Advisory Council Meetings
    • Contact Administration
  • Services
    • Contact the Helpline
    • For Older Adults
    • For Caregivers
    • For Individuals with Disabilities
  • Our Network
  • News and Events
    • Events >
      • 2025 AAAPP Annual Luncheon
      • Photo Gallery
      • SHINE Events
    • Recent News
  • Help Us
    • Join Our Team
    • Volunteer with Us